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RETURN AND EXCHANGE POLICY
Customers may return or exchange items up to 14 days upon receipt of goods. Goods must be unworn and in their original packaging.
Please email us at service@ateliumjewelry to receive a Return Authorization # (RA) and return or exchange shipping instructions.
Please allow up to 5 business days from the time we receive the goods for return or exchange to process the request. Eligible refunds will be processed back to the original payment method within 4-6 business days of the product being inspected and processed. If the payment method used to place the order is no longer available, we will issue site credit for the original amount paid.